Major Update

Is the City taking the results of its own survey seriously?

Next Step: Hold the City Manager's Office and City Council Accountable

The survey is complete and the results are overwhelming: residents want to keep alley service. Yet the City Manager's office published a post that does not mention these results.

  • ~25% of 8' and 9' alley customers responded (a strong response rate).
  • 93% of respondents want to keep alley pickup.
  • 60% are willing to pay more to keep this service.

City staff are still pushing the Hybrid plan, which would force most 8' and 9' alley customers to curbside pickup and impact tens of thousands of residents. Our goal is to stop this plan and require the City to address the survey findings directly.

We need action now. Contact the City Manager's office and your City Council member. Ask them to publicly acknowledge the survey results and keep alley collection.

The City Manager's office posted this article and it does not include the survey results. Read it and share the facts with your neighbors and council members.

How can the City justify moving forward with permanent service changes without first putting even one neighborhood out for competitive bid?

Before dismantling a long-standing system, Dallas should test the open market. Issue a pilot RFP. Let private haulers compete. Compare real costs, real safety plans, and real operational models. That is how responsible governments evaluate alternatives.

The City spent thousands of taxpayer dollars conducting a survey, yet now appears prepared to sidestep both that feedback and the opportunity for competitive comparison. Meanwhile, private haulers successfully manage collection for millions of homes nationwide โ€” including in dense urban environments with narrow alleys and complex logistics.

Instead, Dallas is relying solely on internal judgment without market validation. That is not transparency. That is not due diligence. And it is not how you make a decision that affects infrastructure, property values, and residents across the city.

Before changing the system, prove there isnโ€™t a better one.

KEEP ALLEY TRASH

Empowering local action to preserve alley trash service.

Join thousands of Dallas residents fighting to maintain alley trash collection services. Our neighborhoods were designed for alley service - let's keep it that way.

CRISIS: City of Dallas IS Ending Alley Trash Collection

City of Dallas has decided to end alleyway trash pickups for 30,000+ customers, forcing families to haul garbage bins to the street. This affects neighborhoods designed specifically for alley collections.

Residents Rising for Our Communities

Community Connection

Connect with neighbors to organize ALLEY cleanup events and share important updates about your neighborhood. Focused specifically on maintaining clean, safe alleyways.

Cleanup Coordination

Plan and coordinate alley cleanup events with your community to maintain a clean environment.

Learn More
Smart Suggestions

Submit and vote on suggestions to improve your neighborhood's cleanliness and safety. Email Templates to your Councilmember.

Contact Council Members
Council Report Card

Track how your council member has voted on alley collection issues and hold them accountable for their decisions.

View Report Card
Phase 2: Spread the Word

We spoke up at City Council, but the City hasn't clearly responded to our concerns. Now we need visible community support - yard signs in every neighborhood to show the City that residents DO care about keeping alley collection!

Ready to spread awareness and save alley collection?

Join thousands of Dallas residents in Phase 2 of our fight. We spoke up - now let's show visible support with yard signs across every neighborhood!

๐Ÿ“‹ Phase 2: Get Your Yard Sign - Show Visible Support!

WE SPOKE UP: Great turnout at the September 10th meeting, but the City hasn't clearly heard us. Time for visible neighborhood support - yard signs to show the City that residents DO care!

  • Request your yard sign
  • Connect with neighborhood captains
  • Show visible community support
  • Keep contacting council members
  • Track council responses
  • Spread awareness
Visible Support Matters

Show the City that residents DO care with yard signs across every neighborhood.

Last updated: February 2026