Community Posts
Community Voices
"I have also heard of a general interest in and support of paying HIGHER... monthly charges in exchange for the continuation of a highly desirable, but higher cost alley pickup service."
"It is just not acceptable to attempt to terminate an existing city service that will adversely affect the lives of tens of thousands of residential property owners without a desirable and practical replacement."
We need a new sanitation director!
Did you know that the current sanitation Director Clifton Gillespie got his job with just three years of experience? Gillespie should not be running sanitation for a city this size, he’s just a political appointee. Before this, he worked in the city of Dallas arts and culture department. The city would never hire a police or fire chief with three years of experience. Why are we tolerating this level of incompetence, and paying him $181,650/year? If Highland Park and other cities can figure out alley pickup for the same price or cheaper, we should demand a qualified sanitation director.
KEEP TRASH IN ALLEY
Keep the trash bin in alley its going to make our street look like a dump their not going to pick up the trash that falls to the ground and that's going to make our neighborhood look like crap so please leave in the alley!
KEEP TRASH IN ALLEY
Keep the trash bin in alley its going to make our street look like a dump their not going to pick up the trash that falls to the ground and that's going to make our neighborhood look like crap so please leave in the alley!
Keep alley trash
I have lived in my home on Cimmaron Trail for over twenty years and I am now 85 years old (will be 86 this month). I have back issues and am not able to get my trash cans from the alley through my backyard to the front curb. I am a widow and do not have any assistance to help with moving things to the front of the house. Please reconsider the situation to have the trash cans in the front of the house. Also that would be very detrimental to the property and look of the neighborhood.
Alley Trash Discontinuation
I have owned two homes in my life. In both cases GIB (garage in back) was an absolute requirement. Both houses were designed around alley garbage collection. I consider that part and parcel of having a garage in the back of the house. I have lived in my home on College Park Drive for 35 years, taking garbage collection in back of the house as a given, and something paid for in my taxes. We saw an intelligence-insulting comment claiming that those with alley trash pick-up have always been subsidized by those in other neighborhoods that do not have alley garbage collection. This is a ridiculous comment on its face, based on the taxes and other funding methods the city uses, that we pay for. But there is another angle to this too, which is, so what? If we want to talk about one citizen not receiving any benefit from an area of taxation, but subsidizing benefits enjoyed by another, school taxes are a clear example of this. Yet, elected officials have long deemed this proper. For 33 years we paid these school taxes to the Dallas school district while having no children. This was capped, but not stopped, when I turned 65. If my wife and I had children, sending them to the declining Dallas city schools would have been a non-starter. This was simply sunk money and we would have sent any offspring to private schools, paying a second time for something we already paid the city for. All in all, not a great track record for those guiding how the city handles its business. Here is a chance for you to reverse your current position and step up for a group of citizens that voted for you expecting that you would act in their interest. I wish Clifton Gillespie would come look at what street side garbage collection would look like for our block. 4514 College Park Drive is in the section west of Welch Road that only has houses on one side. Across the street is a white wall and city right of way. Our home has no driveway to the back for moving recycle and trash bins out of sight and back to the garage, where we could access them for collecting our trash and recycling prior to moving them to the front for collection. The side yard these would have to be moved through has a greenhouse leaving a space too narrow for the bins to pass. I would need to find a place behind the locked gate which would also require dragging the bins across our yard. This will be especially damaging when they are full and heavy. The other alternative, which I suspect would be widely adopted, would be to just leave the bins somewhere in the front of the houses. That would be an eyesore and a hit to property values. The city won’t cite people for this, based on the lackadaisical approach they take to citing people for putting bulk trash out literally the day after it was last picked up. Our alley is only 8' wide, which seems to be the issue being used to justifying the move to street side pickup. It is only 8' wide as it passes behind the first 5 houses traveling west to east, but it is open to the south where the power company right of way is. That is just open field. Farther east it joins the Northaven Bike Trail which widens to 11 feet as it passes the Oncor power station. At no point are there homes on the south side to create a constriction to the passage of garbage trucks. Another thing that taking a look at this situation on our street would reveal is that we paid ~ $20,000 to landscape, irrigate, & light the city’s right of way along the white wall across from our home. This was done with the ok of the city as long as we understood it would be 100% at our expense. Needless to say it makes our property look larger, it gives us something nicer than weeds to look at out our front windows, and it will lose its appeal quickly with garbage bins in front of the houses. As far as the rationale that garbage trucks have difficulty maneuvering down alleys because they are hemmed in on both sides by fences and trash / recycling bins leading to property damage, I invite you to drive up our ally. There are fences and bins only on the north side of the ally. To the south it is wide open, running as it does into the utility company right of way. The garbage trucks use this open area all the time and no one has ever had bins or fences damaged from this. Any person who cannot navigate our alley without hitting bins or fences should not be driving a car, let alone a garbage truck.
Meeting at local library with sanitation
I saw this on the Preston Royal library events calendar. Anyone know about this? Cookies & Conversation with Sanitation Preston Royal - Auditorium Wednesday, October 1, 2025 1:00pm–3:00pm COD - Department of Sanitation https://dallaslibrary.librarymarket.com/event/cookies-conversation-sanitation-456203 Program Type: Community & City Engagement Age Group: Family, Adult (18+) Program Description Event Details Connect with the Department of Sanitation to learn more about their services, programs, and how to navigate the alley to curb garbage collection dashboard. Cookies will be provided. Location Details Preston Royal Branch Library 5626 Royal Lane Dallas, TX 75229 (214) 670-7128 See map: Google Maps Contact Info Name: Chelea Butler Email: chelea.butler@dallas.g
Sanitation Director Has Lost His Mind
Anyone else notice that the Clifton Gillespie's home (9018 Coral Cove) is conveniently keeping alley trash pickup? Someone should put some signs in his yard...
knscully
As for moving alley trash bins to front, I suspect the street will soon be littered with trash as my alley is each week there is a pickup.
Alley Trash Pick Up
Why doesn't the city make the residents trim their bushes and trees so that the trash truck and the employees can use the alleys safely? They have such a code for the streets. This would also protect our cars.
Dallas Sanitation Reps Must Heed affected residents wishes or be ousted
The City failed to consider negative impacts changing to curb trash pick up will have on Hampton Hills and other neighborhoods for over 30,000 homes. Please consider that: A). Changing from alley pick up will make this part of Hampton Hills (and others) unsightly. Just look and compare the areas of Hampton Hills with and without alley trash pick up to see the differences. Residential streets appear cluttered and be difficult to maneuver for traffic that day. This affects USPS and other deliveries plus resident and visitor access. Residential streets will definitely see an increase in litter caused by overturned trashcans. B). The City's proposal will not cure the garbage truck access issue. It will increase the difficulty of trucks navigating around parked cars, especially when many homeowners must park on the street since they have no space or garage available otherwise. C). Requiring over 30,000 homeowners change their habits presents huge challenges. Moving two trash cans to the front curb and back rather than leaving them in the alley is a huge effort and difficult habit to overcome especially for the physically-challenged and elderly. D). Over 30,000 homeowners paid a premium for their real estate based on alleyway garbage collection. Will the City compensate those homeowners for a decrease in market value? Will the Dallas County Tax Assessor et al reduce home appraisal values for affected homeowners? The City must prepare for potential legal claims over market value decreases. E). The City will be open and liable to suits for the failure to study and advise before making changes. In example, laws affecting residents who are protected by the Americans with Disabilities Act (ADA). Title II, Subtitle A of the ADA applies to: all services, programs, and activities of state and local governments.The General requirement is that State and local governments must provide people with disabilities an equal opportunity to benefit from all of their programs, services, and activities. The proposed changes will deprive over 30,000 citizens the benefit of alleyway trash services. Better solutions to the City's issues and reasons for change: 1). Gradually purchase more maneuverable and narrower collection trucks to improve conditions for staff and alleyways. Purchases can be made gradually as the budget allows for new trucks. 2). City Inspectors can increase alleyway vigilance. After 2 citations, the City can resolve the issue and place a lien against the homeowner if the required alley maintenance resolution remains unpaid after 3 months. 3). Offer current alleyway pickup homeowners continued alleyway service for a small fee. The proposed change is a step backward. The nicer and more convenient alleyway garbage collection is being taken away. Over 30,000 residents purchased and paid a premium for their homes with alleyway garbage pickup.
Dallas Sanitation does not care and their plan is set
At the Dallas budget meeting last night District 13 City Council was represented along with Dallas sanitation director Clifton Gillespie. About 40 people objected to the plan in a separated meeting from the budget meeting in discussions with Clifton Gillespie and his team. It is apparent, they have made this plan, and they will not change it. They don't care about property values or aesthetics, and they presented no options other than a reevaluation of your alley to assure that it will fit their scheme of eliminating as much alley trash pickup as entirely possible.
Don't let Clifton Gillespie create an eyesore
Clifton Gillespie, director of Dallas sanitation, has made this unilateral decision despite polling suggesting that it's an unpopular decision. This cannot be allowed to stand. It's an eyesore and Dallas was built to leave garbage in the alley, not in our front yards.
Trash Pickup in Alley
Those of us who live in condos would have a problem putting the trash cans out front: we use large dumpsters, who would put out the trash cans and it is unsightly to see trash cans in the front of the condos and homes.
Perry Heights
I’d be willing to pay more for alley pickup. For many of us, the alley is the only place we can store our cans—and we don’t have a path to the front. It’s also frustrating to see cans left out on the street for days.
Perry Heights
I would not be opposed to paying more alley pick up. Many of us don’t have a place other than the alley to keep these cans and don’t have a bath to the front.
Call to Voice Opposition: City Phone #s
Here are phone numbers you can use to call and voice opposition. Especially since the sanitation department is trying to hide their number and only puts up the 311 number now. They usually don’t answer but you can leave a message. Sanitation Department (214) 670-3555 City Manager’s Office 214-670-3297
Trash Service Cost Adjustment
The Lake Highlands Advocate article has a quote from Gillespie at the end which caught my eye. "Gillespie also proposed a rate restructuring plan for alley versus curbside pickup. Residents with curbside service would see their monthly bill decrease 4.3% from $39.73 to $38.02, while those with alley pickup would see a 15% increase from $39.73 to $45.69. This measure would require approval by the city council." https://lakehighlands.advocatemag.com/2025/06/23/alley-trash-pick-up/ This seems like a very reasonable to maintain existing alley service and I was curious why it was not being presented to residents as an option to satisfy both parties. I emailed Council Member Gay Willis to find out more and was told "The issue is that some alleys present a danger to workers or their narrow pavement and lack of sufficient easement have created a greater propensity for property damage to city vehicles or residents’ property. It is not all about pavement width because there are utility poles and gas meters that contribute to these factors as well. So just raising the price does not solve those issues." This is confusing and runs contrary to what was written in the article. It also begs the question if the city actually took the time to asses each block to determine what sort of obstacles or obstructions are making remediation cost prohibitive. I'm not satisfied being told this is a citywide problem without knowing specifically what has changed in my alley and the cost to fix it. Finally, Council Member Willis said that because 65% of the city had curbside service it was hard to get support from other members. This is also disappointing as it defeats the purpose of electing someone to represent us in the first place.
Old Lake Highlands
Atmos also caused most of the issues in Old Lake Highlands where the trucks are driving off the pavement and creating ruts. Yes, the vegetation needs to be addressed. But where is Code Compliance? They pick low hanging fruit like people parked against the direction of traffic. Ending alley trash service amounts to a taking from the City. One of the many benefits of an alley utility corridor is aesthetics. Dallas loves the incremental property tax revenue from the new construction and valuation increases. In the end, we are paying more for less.
Alley trash pick up
My alley was in better condition before Atmos Energy tore it up to replace gas supply lines and new meters. The Dallas City inspector either had no authority in the project, or else did a poor job of inspecting the work done and allowed shoddy work to get a pass. We were told alley trash pickup would be temporarily suspended during the Atmos work, which took a year to complete. Instead, after the work was finished the sanitation department informed us the alley pickup would be suspended entirely. I heard several excuses for this move - narrow width of alley, safety of workers, new trucks that were wider, etc. The alleys were adequately wide for decades, so what happened? If the width of the trucks was the real reason, then why didn't someone in the city with the authority to purchase the new trucks take alley width into consideration? If electrical lines were a problem, then why couldn't the City get them moved up? If worker safety was the issue, then why let them hang onto the sides of the truck instead of welding platforms and handles on the rear? I tend to think the real reason is an economic move to spend money that should be used wisely in providing essential basic services is, instead, being spent of "beautification" projects like the new walkways and park spaces along the eastern edge of Love Field, as one example. The disrepair of broken pavement along city streets is another basic that has gone on too long. Trash along the streets is just another way that our city is being degraded, in my opinion. Our City government has made awful decisions in wasteful spending like the purchase of an office building that couldn't be occupied even after renovation, for just one example. I wish we could DOGE Dallas.
Dallas Is Quietly Stripping Away Alley Trash Service—And It’s a Bigger Problem Than You Think
The City of Dallas is preparing to eliminate alleyway trash collection for many neighborhoods—including mine in Midway Hollow—as part of a shift toward standardized curbside pickup. At first glance, this might seem like a simple operational change. But the truth is, it reflects a broader and deeply troubling trend: those who pay the most into the city are getting less and less in return. District 13 contributes over $30 billion in taxable value—among the highest in Dallas. Yet instead of seeing that reflected in better streets, alleyways, and services, we’re being told to accept reduced quality in basic city operations while our tax dollars are redistributed elsewhere. This isn’t just about sanitation. It’s about governance. And it’s about fairness. Sanitation fees—not property taxes—fund garbage collection. So the notion that southern districts have been “subsidizing” alley pickup doesn’t hold water. What’s actually happening is the redistribution of General Fund property tax dollars—money we pay—to fund capital improvements and city services in lower-contributing areas. The City's rationale for ending alley service boils down to “safety and efficiency.” But the standards they’re applying are overly conservative. Most alleys in neighborhoods like mine are fully paved, clear of obstructions, and have been serviced successfully for decades. The problem isn’t the alleys—it’s that City staff are pursuing a blanket solution with no regard for neighborhood layout or legacy infrastructure. And this decision wasn’t voted on by Council. It was made administratively—by unelected staff with no real accountability to the residents affected. That’s the structural issue. We’re governed by a city manager and department heads who are incentivized to hit cost and efficiency metrics—not to deliver constituent satisfaction. And that misalignment is now showing up in the form of lost services in the very neighborhoods that fund the city's operations. If Dallas truly wants to be equitable, then allow neighborhoods to opt in to continued alley service—at an adjusted fee—if a majority of residents on a block support it. That would honor both operational cost concerns and community preference. But right now, that option isn’t even on the table. We can’t let this happen quietly. The alley trash issue is just one example of a broader shift in how Dallas allocates resources and values its neighborhoods. We need a conversation—not just about garbage—but about the kind of city we want to be.
Alley-to-Curbside Trash Collection Reevaluation Form
I submitted the form that Gay Willis shared with me to have our alleyway reevaluated. Unfortunately, the response I received from the city was both dismissive and tone-deaf. Here’s what they had to say: "Thank you for reaching out to share your concerns regarding how on-street parking may be impacting your sanitation collection. We appreciate you bringing this to our attention. Sanitation drivers are highly trained and experienced in navigating residential streets, including those with on-street parking. In most cases, they are able to safely maneuver around parked vehicles without issue." If sanitation drivers are “highly trained and experienced in navigating residential streets, including those with on-street parking,” then why can’t that same level of skill be applied to our well-maintained, paved alley? I measured the available width of the street when cars are parked on both sides—it’s just over 8 feet. That’s less than the width of our alley. So what, exactly, makes alley pickup more difficult than curbside? And if alley pickup is considered “unsafe,” then who’s liable for damage when trash trucks are forced to squeeze down narrow streets packed with parked cars? Is the city prepared to pay for that? This response reeks of a double standard—and offers zero meaningful justification. Why am I not surprised?
Seeking Neighborhood Champions
Together, we prevail. The momentum is great. We are looking for champions of each neighborhood to be a point person to effectively extend the outreach, please contact us and volunteer your name.